Frequently Asked Questions

1. Why am I missing an item from my order?

If you find that your package has arrived, but one or more items are missing, don't worry! It's not uncommon for items in your order to come from different warehouses, or production facilities. This can result in varying delivery times for different items within the same order.

Sometimes, you may receive one item earlier, and the rest of your order may follow in the coming days. To ensure you receive all of your items, please check the shipping and tracking information provided with your order. If you still have concerns about missing items after the expected delivery window has passed, feel free to reach out to our customer support team, and we'll be happy to assist you in resolving any issues.